Awaypay
Financial management for airline crew, built for life at 35,000 ft
Role
Lead UX/UI Designer
Year
2024
Deliverables
Live Site
www.awaypay.com.au ↗www.awaypay.com.au
Overview
Awaypay is a mobile-first web application designed for airline crew members — pilots and flight attendants who manage finances, track layovers, and coordinate with colleagues while constantly on the move. Built for an Australian client, it treats mobile as the primary and only experience.
Challenge
Airline crew members live different lives from typical app users: they're in different time zones daily, they need financial transparency without complexity, and existing tools weren't built with them in mind. The design had to be immediately usable with zero tolerance for friction — because when you're between flights, you don't have time to learn a new interface.
Solution
I designed a mobile-first dashboard with a clear hierarchy: flight tracking and destination weather at the top, financial tools in the middle (automated invoicing, benefit tracking, Revolut-powered currency conversion), and a social layer at the bottom — a 'Who's Nearby' feature that shows which crew members are in the same city. Every interaction was designed to work one-handed, in a hurry, in an airport. The marketing site was designed separately in Webflow.
Outcome
A platform that meaningfully reduces administrative burden for crew members while adding genuine utility — the social and events features turned a finance tool into something crew members actually enjoy opening.
Key Highlights
- Mobile-first design for users who are always in transit
- Real-time flight tracking and destination weather integration
- Automated invoice handling and Revolut-powered currency conversion
- 'Who's Nearby' social feature for crew at the same layover city